Anti social behaviour

What is anti social behaviour? Anti-social behaviour is behaviour which causes, or is likely to cause, a nuisance or annoyance harassment or distress. It can be anything from low-level persistent nuisance to serious violent behaviour. It includes all behaviour that harms or impacts negatively on residents' quality of life in and around their homes.

Wherry ASB Guide (1.8 MB)

Wherry ASB Guidance Leaflet (728 KB)

How to report anti-social behaviour

Anti social behaviour can be reported by the victim, witness or person on behalf of a victim. If you are experiencing anti-social behaviour there are a number of different ways you can contact Wherry:

Report Anti-Social Behaviour to us by filling out our online reporting form.

Call our 24 / 7 anti-social behaviour & domestic violence hotline:

0800 013 2328

E-mail: wherry.info@circle.org.uk

Letter or visit:

6 Central Avenue
St Andrews Business Park
Norwich
NR7 OHR

What happens next?

We will record the details of your complaint and assess what action is required. We will help and advise you about what you and Wherry can do to tackle the problem. A Neighbourhood Officer will contact you to discuss your complaint and if neccesary make an appointment to meet with you.

At this meeting we will discuss the options for dealing with the anti social behaviour and agree an action plan for managing your case within two weeks of receiving your report. This may involve the Neighbourhood Officer contacting the person committing the ASB and asking you to keep a diary record of any further incidents. All information will be kept in the strictest confidence.

Click here to download a diary record. (16 KB)

Supporting you to tackle anti social behaviour in your neighbourhood

We will do everything we can to support victims and witnesses including friends and family who are affected by ASB. We can offer regular visits from the Community Warden, referral to Victim Support Norfolk or providing additional security to the property.

Victim Support Norfolk provides victim and witness support services to our residents who are affected by anti-social behaviour and also to friends or families of victims and witnesses.

Victim support includes emotional and practical help and advice as well as liaising with Wherry and other agencies on your behalf. The witness support service can arrange visits to court before a hearing so you can look round, as well as support and information throughout the legal process.

These services are free to Wherry residents.

You can find further advice and information on tackling anti-social behaviour, as well as contact numbers for support organisations, on the Circle Anglia Respect website.

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