Customer Services
Resident Involvement
Resident Involvement is at the heart of everything we do and our priority is to get as many residents involved improving our service delivery and customer satisfaction. We want to provide services that customers want, and to meet the needs of our diverse communities.
South Anglia is committed to making sure that tenants have a say in the decisions that affect them, their homes, and the areas they live in. We want to empower tenants to get involved at a level that suits them. We do this by offering a wide range of resident involvement activities.
South Anglia is committed to make sure that getting involved is worth your while and we will tell you what we have changed because of your involvement. Training and support is on going for all our customers.
Why get involved?
By getting involved you can:
- Influence decisions that affect your housing service
- Make your area a better place to live
- Give us your views on the services you receive
- Be part of an interest, improvement or review group
- Help us to better understand the needs of people from diverse groups
- Help us to provide better quality, customer focused services
- Develop your own understanding and skills
What can you be involved in?
There are many ways to get involved with South Anglia to ensure your voice is heard, please take a look at the various Resident Involvement activities page to find out what they do and to help you choose the group that suits you.
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