Customer Services
Our performance (2010 /11)
Please find below our performance for first quarter of 2010 / 11, in relation to the previous year, and this year's targets.
| Performance indicator | 2009/10 Performance | 2010/11 Performance | 2010/11 Target | On target? |
|---|---|---|---|---|
Satisfaction with the way their landlord dealt with their last repair | 92.8% | 97.3% | 91.0% |
|
Satisfaction with the services provided by the landlord | 83.7% | 84.5% | 82.0% |
|
Satisfaction that views are being taken into account | 76.3% | 81.3% | 70.0% |
|
Roddons energy-saving tips
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