Our achievements

We have delivered on every single one of the promises made to residents in their transfer offer document within the first 100 days of launch. This has made a huge difference to the lives of residetns in terms of community development, improvements to homes and increased staff support.

Community It Training
Funding for adult IT courses
Promise 1
The plan for spending the £1 million Community Funding over five years was announced. £165,000 was allocated before Christmas 2007 to 26 groups to support a range of community activities.

Promise 2
Now you've got a handyman, gardening and decorating service to help you with these jobs. If you qualify, it costs £1.08 a week (over 48 weeks) for the gardener and the other services are free.

Promise 3
An improved focus on anti-social behaviour has started. An out of hours service has been set up. The number is 01354 660789.

Promise 4
Yvonne Wilson was appointed as your Financial Inclusion Officer in November 2007. Yvonne’s job is to help you get the entitlements you can claim for. She will also help you with budgeting.

Promise 5
Ruth Hodges is your Occupational Therapist and she will identify an adaptationto suit your specific needs.

Promise 6
We developed a partnership arrangement with Apollo and agreed a five year plan for work to be done. Thank you to all the residents who got involved in the appointment process and helped us in pinning down the details.

Promise 7
It was clear that residents should have far more involvement in the decisions that affect your everyday life. The Residents’ Forum and local associations have all had increases to their budgets and we are also looking at changing the processes by which you can get involved to make it really work.

Promise 8
Every Sheltered Housing Scheme will be awarded a sum of money to be spent on social activity every year. The first awards have already been provided – a total of £12,050.

Promise 9
The building work started exactly as planned and the first house was ready for moving into by July 2008. Our overall plan is to build 500 new homes over a five year period.

We delivered in just three months: